Resident App
MyHaus
Residents open doors and invite guests by phone.
MyHaus puts gate access, visitor invites, facility bookings and estate notices in one app, so residents stop queuing at the guardhouse and the MCST stops chasing paper forms.
Key Features
What MyHaus does
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01
Phone as access card
Residents open gates, lift lobbies and side doors by Bluetooth or QR, with no card to lose or lend.
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02
Visitor invites in seconds
Send a time-limited pass by SMS or WhatsApp. Recurring passes cover helpers, tutors and caregivers.
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03
Facility booking with deposits
Book BBQ pits, function rooms and tennis courts, pay deposits online and see live availability.
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04
Delivery rider passes
Grab and foodpanda riders get a 30-minute pass that only opens the lobby for the resident’s block.
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05
Notices and e-voting
The MCST posts circulars, AGM notices and polls, and sees who has read them.
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06
Feedback with tracking
Residents report defects with photos. The managing agent assigns, updates and closes each case in one place.
FAQ
Common questions
Does the app still work if the internet is down?
Yes. Door controllers keep a local cache of valid residents and passes, and Bluetooth unlock works phone to controller. Logs sync to the cloud once the connection returns.
Can tenants use the app?
Yes. The managing agent approves tenants against the tenancy agreement and sets an access end date. Access stops automatically when the lease ends unless it is extended.
How is personal data handled under PDPA?
We store only what each function needs, encrypt data in transit and at rest, and let the MCST set retention periods. Visitor details are purged automatically after the retention window.
Can we keep our existing access cards?
Yes. Our controllers accept Wiegand input, so existing card readers keep working while residents move to the app at their own pace.
How long does rollout take?
A typical 300-unit condo goes live in two to three weeks, including hardware installation, data import and a resident onboarding day at the clubhouse.
Ready to see MyHaus on your site?
Tell us how many doors and residents. We reply within one working day.